Privacy Policy
This policy explains how DualPay Ltd ("DualPay", "we", "us") collects and uses personal data when you visit this website or use our products. We are the data controller for the information described here. If you have questions, contact us at founder@dualpay.co.uk.
Information we collect
We collect information you give us directly — such as your name, work email, company, and the contents of enquiries you send us — and technical information collected automatically, such as your IP address, device and browser type, and how you interact with our pages.
How we use your information
- To respond to demo requests, consultation enquiries, and support messages.
- To provide, maintain, and improve our products and this website.
- To send service and account communications relevant to your use of DualPay.
- To meet legal, accounting, and regulatory obligations.
Legal basis
We process personal data under the UK GDPR on the basis of your consent, our legitimate interests in operating and improving our business, the performance of a contract with you, and legal obligations where they apply.
Sharing your information
We do not sell your personal data. We share it only with service providers who help us operate (for example, hosting and email providers), when required by law, or in connection with a business transfer. These parties are bound to protect your data.
Data retention
We keep personal data only for as long as needed for the purposes above, after which it is deleted or anonymised.
Your rights
Under UK data protection law you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and request portability. To exercise any of these rights, email founder@dualpay.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).
Cookies
We use a small number of cookies to run this site. See our Cookie Policy for details.
Contact
DualPay Ltd, registered in England & Wales. Email founder@dualpay.co.uk.